Hi @mytvdoesnotwork,
Welcome, and thanks for your first post in the Roku Community!
We would like to know the issue you've been having with your device so we can offer you some help. Would you mind elaborating on the issue you've been experiencing? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
With more detailed information, we will be able to assist you further.
All the best,
Chel
Jecheal R.
Roku Community Moderator