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pjlong
Level 7

Is there a global CC setting for the Roku Channel app on a smart TV?

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My new TV has a Roku Channel app.  I watch the Roku Channel and I have to enable CC every time I watch something.  I am logged in to my account.  I have checked the account settings.  Is there a way to turn on CC in the app settings so I do not have to enable it from the menu of the individual TV show each time I watch it?  I have the same experience on my laptop when I watch the Roku Channel via my browser.  Thanks in advance for any help. 

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RokuMary-F
Roku Employee
Roku Employee

Re: Is there a global CC setting for the Roku Channel app on a smart TV?

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Hi @pjlong,

Thanks for the post.

We would recommend taking a look at our Support page for more information regarding enabling closed caption: How do I enable closed captioning? - Roku

Thanks,

Mary

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RokuMary-F
Roku Employee
Roku Employee

Re: Is there a global CC setting for the Roku Channel app on a smart TV?

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Hi @pjlong,

Thanks for the post.

We would recommend taking a look at our Support page for more information regarding enabling closed caption: How do I enable closed captioning? - Roku

Thanks,

Mary

View solution in original post

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