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WWolfe-01
Reel Rookie
‎08-03-2023 05:30 AM

Info screen on HDMI connection

When I connect a device to my ROKU TV I get the below screen and not the video from my device.

IMG_0448.jpegAny idea why this is so and how do I correct this?

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6 REPLIES 6
Strega2
Roku Guru
‎08-03-2023 08:23 AM

Re: Info screen on HDMI connection

What is your device?  Does Sage Mirror, Sageres, Xianzhi IOT Technology, or Shenzhen Xianzhi Wulian Technology mean anything to you?  This is just based on following links from that QR code.

Banned but back. Because why not?
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WWolfe-01
Reel Rookie
‎08-03-2023 08:33 AM

Re: Info screen on HDMI connection

It is a TCL TV.

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Strega2
Roku Guru
‎08-03-2023 08:35 AM

Re: Info screen on HDMI connection

I meant the device connected to it.

Banned but back. Because why not?
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WWolfe-01
Reel Rookie
‎08-03-2023 08:39 AM

Re: Info screen on HDMI connection

I have tried a MacBook and an iPhone using a lightning to HDMI Adapter.   I have two TCL Roku TV's at home and the iPhone works just fine on both.  This TV in the picture is at our church.

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Strega2
Roku Guru
‎08-03-2023 08:56 AM

Re: Info screen on HDMI connection

And you see nothing like any of these products attached to the TV?

https://www.sageres.com/pro/

 

Banned but back. Because why not?
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WWolfe-01
Reel Rookie
‎08-03-2023 11:47 AM

Re: Info screen on HDMI connection

I will have to check.

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