Help

Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mjkroll
Newbie
‎09-13-2023 07:08 PM

I have video issues with my Roku tv

My Roku tv has video issues. I get lines that display on and off. Different colors. The model is 7822x. Looking for information if this has happened to others and how you fixed it. I’m thinking it needs a new video card or board. And if so where can I get one. Thanks in advance. 

0 Kudos
Reply
1 REPLY 1
RokuJanadeeK
Community Moderator
Community Moderator
‎09-14-2023 07:06 AM

Re: I have video issues with my Roku tv

Hi @Mjkroll,

Thanks for sharing this device issue with us. We'll do our best to be of help. A few more details to better understand this concern would really help.

May we know if this is the first time this issue has occurred on your Roku TV? What have you done so far to fix it? Would you mind sending us a photo of the Roku TV screen to identify which display error this is?

With a few more details, we'll be able to provide an accurate resolution.

SIncerely,
Janadee

Nadee K.
Roku Community Moderator
0 Kudos
Reply
Labels