Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ShowMeSLO
Newbie

Re: Sound Distorted TCL TV

Jump to solution

I'm having the same problem and this worked for me too. Very troubling, I also just bought this TV in November. I'm not sure if I should be mad at the TV or Roku! 

 

0 Kudos
Ksummer
Newbie

Re: Sound Distorted TCL TV

Jump to solution

Thank you!! I just started having this issue out of nowhere and following hour tip fixed it. Thank you thank you 🙏🏽 

0 Kudos
scooter4598
Binge Watcher

Re: Sound Distorted TCL TV

Jump to solution

The TV is my opinion! 

0 Kudos
suemo1947
Newbie

Re: Sound Distorted TCL TV

Jump to solution

Thank you.  It worked.

0 Kudos
jalowe17
Newbie

Re: Sound Distorted TCL TV

Jump to solution

We have the same problem. Owned ours for about 1 1/2 years. We found that turning the “Leveling” off on the volume setting fixes the problem.  

0 Kudos
HelixTypeX
Newbie

Re: Sound Distorted TCL TV

Jump to solution

Hey guys just to let you know this happened to me and after a bunch of looking online I found no solution. However, I did find the fix. 

Go to home screen.

Settings

System

Advanced system settings

Factory reset

Reset tv audio/picture settings

Hit play/pause 3 times

And.....BAM! fixed😁

 

0 Kudos

Re: Sound Distorted TCL TV

Jump to solution

Try seeing if a volume mode (in the options while media is playing) is turned on and set it to off it could be set to either night or leveling I noticed the same issue on my tv and switching it off seemed to solve the problem

0 Kudos

Re: Sound Distorted TCL TV

Jump to solution

same problem whith a TCL Roku TV 43S425

0 Kudos
scooter4598
Binge Watcher

Re: Sound Distorted TCL TV

Jump to solution

I did intentionally have it set to "leveling" but once I lost all sound, I turned the volume mode off. 

0 Kudos
scooter4598
Binge Watcher

Re: Sound Distorted TCL TV

Jump to solution

With so many people having the same issue, sounds to me like a manufacturer defect. 

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.