Discussions

[ShowMeSLO]

I'm having the same problem and this worked for me too. Very troubling, I also just bought this TV in November. I'm not sure if I should be mad at the TV or Roku! 

[Ksummer]

Thank you!! I just started having this issue out of nowhere and following hour tip fixed it. Thank you thank you 🙏🏽 

[scooter4598]

The TV is my opinion! 

[suemo1947]

Thank you.  It worked.

[jalowe17]

We have the same problem. Owned ours for about 1 1/2 years. We found that turning the “Leveling” off on the volume setting fixes the problem.  

[HelixTypeX]

Hey guys just to let you know this happened to me and after a bunch of looking online I found no solution. However, I did find the fix. 

Go to home screen.

Settings

System

Advanced system settings

Factory reset

Reset tv audio/picture settings

Hit play/pause 3 times

And.....BAM! fixed😁

[GrassFedOrganic]

Try seeing if a volume mode (in the options while media is playing) is turned on and set it to off it could be set to either night or leveling I noticed the same issue on my tv and switching it off seemed to solve the problem

[granCacharpa]

same problem whith a TCL Roku TV 43S425

[scooter4598]

I did intentionally have it set to "leveling" but once I lost all sound, I turned the volume mode off. 

[scooter4598]

With so many people having the same issue, sounds to me like a manufacturer defect.