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Re: How to fix TCL Roku TV with black screen
As an update to my post, I went ahead and contacted TCL, who promptly replaced the TV with another TV of the same class etc...
It wasn't that bad. I contacted the number on the back of the TV, went through a series of test, and then they even had me void the old one by writing void on the serial number. I did not have to ship it back. I got the newer TV a few days later.
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Re: How to fix TCL Roku TV with black screen
Your TV must have been in the 12 month warranty period?
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Re: How to fix TCL Roku TV with black screen
Yes, it was just 6 months old. A shame it failed so soon, but at least It was replaced.
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Re: How to fix TCL Roku TV with black screen
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Re: How to fix TCL Roku TV with black screen
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Re: How to fix TCL Roku TV with black screen
No apology necessary. I saw the frustration in your post and did not feel it was directed at me. I too am done with TCL products. The replacement they sent me, if that fails, I will get a different brand and won't think twice of it being TCL.
These TV's are killing all their products as if I see TCL, I will shy away from it.
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Re: How to fix TCL Roku TV with black screen
Say @wildchildofgod, most credit cards today offer a year or two beyond the manufacturer's warranty, if you use the card to make your purchase. So you may not be out of luck...
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Re: How to fix TCL Roku TV with black screen
Sometimes because of a technical glitch, you can get a black screen on your TCL Roku tv . The simplest way to fix this issue is to power cycle your Roku tv.
- Make sure your tv is turned on, to check this you can press the volume up button then you’ll hear sound from your tv.
- Now pull the plug of your TCL Roku tv from the power socket.
- Leave it unplugged for 30-60 seconds.
- Put the plug back into the pocket socket and turn on your TCL Roku tv.
- Now you’ll the Roku dancing logo on your screen.
Now try streaming anything on your tv you’ll not get a black screen on your TCL Roku tv. Also, make sure that all the cables or wires on your tv are installed properly. A loose cable cause the black screen issue on Roku devices.
If it fails to help you out, then visit TCL ROKU TV BLACK SCREEN RESOLVED
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Re: Black screen tcl roku tv
I had this problem. Unplugging the TV, wait 5 min, plugged in. Now it works.
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Re: Black screen tcl roku tv
then it is not the same problem. You just needed to reset your television. You did not have the backlight failure that this thread is about.