Discussions

[MDess]

My TV is showing the wrong time. I want to change the time zone but in the Settings/System/Advanced settings, I don't seem to have Time option. 

Is there any other option or way with the RCA model? 

[AvsGunnar]

@MDess 

Check under Settings/System/Time.

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Here is the RokuTV User Guide you can download for reference.  https://image.roku.com/c3VwcG9ydC1B/Roku-TV-User-Guide-14-0-en-US.pdf

[RokuArjiemar · Accepted solution]

@MDess,

Thank you for posting in the Roku Community!

We appreciate you reaching out about changing the time zone on your RCA Roku TV. We understand how important it is to display the correct time, and we’re here to guide you through the process.

To change the time zone on your Roku TV:

1. Press the Home button on your Roku remote to go to the main page.
2. From the left side panel, select Settings.
3. Scroll down and choose System.
4. Go to Time.
5. Select Time Zone.

Let us know if you need further assistance. We’re happy to help!

Thanks,
Arjiemar

[MDess]

Unfortunately there's no Time option on the System menu. And it's not under Advanced settings either. 

There's the only options I have : 

• About
• USB settings 
• Control other devices 
• Language 
• Screen mirroring 
• Software update
• Store settings 
• Advanced settings 

[AvsGunnar]

@MDess 

Seeing the "Store Settings" leads me to suspect the RokuTV may be setup in Store/Demo mode.

See if you are able to change it to Home Mode under the Store Settings.  If not, try performing a Factory Reset on the RokuTV and verify during the setup/activation that you select "Home Mode".

You can Factory Reset by pressing and holding Reset button for 30 seconds, or selecting Factory Reset under Settings/System/Advanced System Settings/Factory Reset.