Kassy
Newbie

How do I resolve sound issue

How on earth can  fix a sound problem with the Roku Streambar 9102r? I have spent so much time on the phone with no resolution and feel that a new device is the only solution.

I call for an update as indicated by the email but the reps walk us through the same steps over and over

  

Labels (1)
0 Kudos
2 REPLIES 2
Kassy
Newbie

Re: How do I resolve sound issue

20230602_160417.jpg

20230602_160439.jpg

20230602_160456.jpg

20230602_160503.jpg

20230602_160520.jpg

20230602_160530.jpg

 

0 Kudos
RokuERey
Retired Moderator

Re: How do I resolve sound issue

Hi @Kassy,

Welcome to the Roku Community!

Thanks for letting us know about the sound issue going on with your Roku Streambar. Please be aware that we've already passed along your concern to our Support team. Our Support team will reach out to you via email.

Your patience and understanding would be much appreciated in the meantime.

Regards,

Rey

ERey.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.