Discussions

[N20man]

My Roku streaming pro soundbar has developed an issue with static periodically that then cuts out completely. Please assist

[RokuJharra-Q]

Hello, @N20man. We appreciate you being a part of the Roku Community!

We understand that you're experiencing an issue with your soundbar and would like to help you resolve it. To better assist you, could you please let us know which Roku device you are currently using—is it a Roku wireless sound bar or Roku streambar? Also, could you provide the serial number of your Roku device? 

In the meantime, we recommend following the steps below to see if they resolve the issue. You can find more tips and troubleshooting steps for this type of issue here: How to resolve audio playback issues on your Roku TV Wireless Soundbar

Let us know how it goes, and we'll be glad to further assist you.

Thanks,
Jharra