Discussions

[JG2020]

I was trying to think of everything in fixing the lines issue and when I turned off the bandwidth saver the lines almost completely left the screen except for a glitch here or there. Subsequently I tried resuming a movie and kept getting a protected content error. I stream only, there is nothing hooked up. Left the tv unplugged all night and it takes about 2 hours for the line glitches to start. The longer the tv runs the worse it gets. Could the power cord need replaced? Also there has been no updates to the Roku since May of this year. Confirming my glitch started after update as well. Already took the back of, was clean as a whistle. So I’m still troubleshooting this down the lines of possibly heat, power source or needs updates. Anyone else have thoughts? 

[RokuJohnB]

Hi @JG2020,

Thanks for keeping us posted!

We will be more than happy to assist you further with an issue that you're experiencing. Can you please provide the following information below to further assist you?

• What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV; specify TV)
• When did the issue start?
• Could you send us a photo or video of your running issue?

We look forward to hearing from you soon.

Thanks,

John