Discussions

[WhyNow21]

So I have seen many of you are having/had this problem. I ready to pull my hair out. LINES LINES everywhere LINES and nothing works! I need this fixed and it should not be the buyers fault!!! Anyone find luck or get REAL help from Roku??

[RokuKariza-D]

Hey @WhyNow21

Thanks for reaching out here in the Community.

Are you experiencing the issue on a Roku TV? If so, have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV

Keep us posted!

All the best,
Kariza
 

[MDOC]

Same problem over here! It’s beyond ridiculous as the TV is pretty new. Never had an issue like this and cannot seem to get a response as to how to fix it. It’s really unbelievable as it seems to be a KNOWN ISSUE. 

[RokuKariza-D]

Hi @MDOC

We're sorry to hear about the issue you're experiencing.

Could you tell us more about your concern? Does the problem only occur on a specific channel? When did you start seeing the issue? 

With more information, we can assist you further.

All the best,
Kariza