Hi, @delight153t
Greetings and welcome to the Roku Community.
We'd like to know more about this issue to help further. Could you please tell us more about this? Does this happen to a particular channel/app? Also, what steps have you taken so far in an attempt to resolve the issue? Further, could you please send us an image or a video referring to the issue?
We look forward to hearing back from you.
All the best,
Kash
Takashi O.
Roku Community Moderator