Hisense Roku TV - Airplay-Casting stopped working after 5 months
Airplay Casting was working fine out of the box for 5 months with my iPhone 12 and iPad 5. When I play a video on my handheld devices (apps or webpage), I am able to choose the Hisense Roku and then on the TV end, it only shows a spinner and then the Airplay menu after time out.
I am still able to use Airplay Mirroring but it's not an ideal solution. I am also still able to Airplay Cast from Prime Video and Apple TV apps.
I did a factory reset on the TV but the same symptoms still remains.
I tried to Airplay by using a MI box and it worked fine and also confirmed that my handheld devices and network set up had no issues.
I am attaching a screenshot with my Roku TV information and hope I would receive some supports:
Re: Hisense Roku TV - Airplay-Casting stopped working after 5 months
I was able to reach a Roku live chat agent yesterday and we tried to troubleshoot the issues together but still not working. I was told to provide an issue number (homex5+backx5) and the agent would escalate this issue to next level agents. We suspected that there's some incompatibility between airplay version embedded in Roku. In the mean time, I could use my Roku TV for Prime Video/Apple TV/YouTube only. It's a quite disappointed situation as it limits the use/choices that we could enjoy with the features which might also be the main reason for us to choose it in the first place.