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Level 7

Help with Roku dark screen

I’ve had my tcl Roku tv for 2 years, And this is the first this has happened. Netflix app comes up fine but the screen looks saturated or almost like it’s missing pixels and then a dark sceen comes up and it’s too dark to see. What am I missing here? Doesn’t appear to be happening when I use my Xbox.

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Roku Employee
Roku Employee

Re: Help with Roku dark screen

Hi @arza77

Thanks for the post.

Does the issue only occur on Netflix or across other channels installed on your Roku device? Have you tried any troubleshooting steps? Please let us know so we can further help you out.

We'll keep an eye out for your reply.

All the best,

Kariza D.
Roku Forum Moderator
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