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Denboy555
Newbie

HDMI - CEC problems whilst connecting to Samsung TV

I have just received the ROKU Streambar and trying to connect to my Samsung TV UE43J5600. The streambar is connected to HDMI in(ARC) on the television. ROKU streambar has been updated.

When going through the install and trying to locate the HDMI it says "something went wrong". Tring to search for the devices it doesnt find anything.

HDMI-CEC is  set to ON on the television. I have tried resetting the roku streambar with the same results.

I know the streambar works ok as i tried it on another television upstairs and it found everything automatically.

I have read the notes How to set up your Roku Streambar with a non-Roku TV

I have tried many suggestions on the internet but nothing works. Gratefull for any suggestions.

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