@mcolato Thanks for reaching out to let us know about the issue you're running into. I'd like to help gather some additional information to help investigate here:
- Have you tried connecting the Soundbar to a different HDMI port on your TV?
- When exactly does the error appear? Is it while you're playing content, when a commercial plays, when you are navigating inside a channel or on the Roku home screen?
- If this happens during playback, what streaming channel are you watching when you observe this error on screen? Could you provide an example content title (movie/TV show) as well?
- What brand & specific model number is the TV that your Soundbar is connected to?
With more information, I'd be happy to continue looking into this with you, and seeing what other troubleshooting we can provide.