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Green and purple lines appearing on onn roku tv

Yesterday I turned on my tv and every 10-15 seconds these green and purple lines appear in the middle of my screen. I have no idea what to do I tried doing a system restart tried turning it off for a while and unplugging it. Nothing worked. Can someone please help?

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2 REPLIES 2
HDMIGuy
Roku Guru

Re: Green and purple lines appearing on onn roku tv

@Aaroniscool This sounds like a hardware problem with the TV and not a problem with the Roku operating system.  I would try a factory reset of the TV.   Varies in different models of Onn TVs but look for a pinhole on the back of the set.  A search for your particular model should help you locate the reset pinhole.

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makaiguy
Community Streaming Expert

Re: Green and purple lines appearing on onn roku tv

If you find the reset button, you must depress it for at least 30 seconds to initiate a Factory Reset.

You can also initiate a Factory Reset via the menu system on the Roku TV:
Settings > System > Advanced system settings > Factory reset.

 

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I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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