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BryFitz
Reel Rookie

TCL Roku tv screen is busted cause of rewind menu

We have a TCL Roku TV. When rewinding and hitting play to get to a scene on Netflix, the rewind menu burned in. Now it looks like white paint splattered across the bottom of the TV. Did a factory reset and other restarts to no avail. It’s there even on the boot screen. Anyone have this happen? 

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2 REPLIES 2
renojim
Community Streaming Expert

Re: TCL Roku tv screen is busted cause of rewind menu

I had a really old TV that did something similar.  I though it was a thing of the past.  Try contacting TCL to see what they have to say since there's no way they can blame it on the Roku software.

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BryFitz
Reel Rookie

Re: TCL Roku tv screen is busted cause of rewind menu

Ya. I called them and since the TV is a few years old, they can’t help beyond telling me to do a system restore. None of it worked. The TV is gone and Roku is unfortunately out of my life now. I did like that TV. 

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