Discussions

[Aussie0810]

Good evening. I've been having a lot of trouble maintaining a connection to my PlayStation 5's game screen.

The game mode keeps switching on and off. It will either blacken the screen for a few seconds and return to the game or just go back to the main menu saying "No Signal (is it on?)." I have also tried switching around the HDMI settings including putting it on Standard. I also have tried turning off low latency mode. Nothing is working.

My TV model is 55S20. I'm not sure what other information I need. 

[RokuJechealR]

Hi @Aussie0810

Welcome to the Roku Community!

Thanks for sharing your experience with us. We understand you're having an issue with your Roku device, and we're here to assist.

Could you share the following details with us?

• May we know what Roku device you have? 
• Does your game console work with other TVs?
• When did you start having this issue?

With more details, we can provide you with an accurate resolution. We're hoping for your response.

All the best,
Chel