Discussions

[hillbillytoker]

This is getting out of hand and a privacy issue. The continue watching section on my Home Screen is showing shows I have not watched. I don’t even have the streaming apps these shows are on. But every few hours new shows keep popping up on the continue watching tab. I’ve already factory reset the tv and changed my password but it has continued. There is a huge privacy concern about this. Fix it and just delete the continue watching section. Don’t say it’s apart of the operating system because you can always roll back the firmware and remove that part of it. 

[RokuJanadeeK]

We're sorry for this experience, @hillbillytoker.

May we know your device's running OS? To check, you can go to Settings > System > About.

Your response is highly appreciated.

Regards,
Janadee

[hillbillytoker]

I’m running 12.0.0 build 4182-93

[RokuJanadeeK]

Thanks for the follow-up, @hillbillytoker.

Options to hide this feature should be available in the 12.5 build version. Would you mind checking for an update? If the update is still unavailable on your device, this may be due to the slow rollout of the new OS version.

Thank you for your patience and understanding.

Regards,
Janadee

[hillbillytoker]

Updates tv to 12.5.0 4176-93

it still showing continue watching but I’ve never had Netflix installed on this tv and it’s showing kid shows for netflix. Fix this and allow us to remove this feature entirely because it’s a privacy issue