Discussions

[bulmasan]

Also having this problem. For example: three of my over-the-air PBS stations (15.1, 15.2, and 15.4) are all now the 24-hour kids channel. Only Create (15.3) is showing properly. I've rescanned with the antenna unplugged then rescanned with the antenna plugged in, which was a suggested fix. Did not work, unfortunately.

[StevenCee]

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@jurassical wrote:

These issues remind me of a certain leader of a country between Mexico and Canada where fearless leader attempts to improve the country with constant updates to laws and regulations and it just snowballs into the biggest mess in that country's history.

Sometimes, it's better to leave "well enough" alone.

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Yeah, it's too bad the guy before him couldn't do that...

[HouMid]

That's above my paygrade  (which is $0).
I appreciate the suggestion, but shouldn't Roku hire someone to troubleshoot its problems rather than depending on its users to do its job?
Maybe they could also hire someone who can process complaints too. 

[HouMid]

Thanks for your input. My reply was intended for someone else who suggested that we check the service that supposedly provides Roku with info  but for some reason my reply reverted to your post.

[Floridainspect]

It's not region specific or a serial number issue of system . It all happened after the last update on my tv on June 20 2022. My second tv it happened after the last update on June 15 2022. It's a bug in the Roku update!!! Find and fix it!!! 

[Mob1124]

Yesterday I posted a problem with my OTA TV guide on one of my TCL Roku tvs. I’m posting  an update that the same problem is now on my second TCL Roku tv. ABC CBS NBC list incorrect programming. Frustrating.

[CHRISJCOOK]

Hello Kariza D.

Thanks for responding to my concerns. As requested I am providing the following channels having issues with so far. There could be more if I need to re-scan.

Channel 3.1 (CBS/local WBTV). Menu showing GRIT TV.

Time Stamp: 2022-06-19T21:18:25Z

Report ID: 35-244-638

Channel 14.1 (Local WHKY). Menu showing THIS TV.

Time Stamp: 2022-06-19T21:20:40Z

Report ID: 35-244-640

Channel 18.1 (CW). Menu showing Start TV.

Time Stamp: 2022-06-19T21:26:07Z

Report ID: 35-244-646

Channel 18.5 (Antenna TV). Menu showing Start TV.

Time Stamp: 2022-06-19T21:27:17Z

Report ID: 35-244-647

Channel 18.6 (Dabl/WCCB). Menu showing Start TV.

Time Stamp: 2022-06-19T21:28:33Z

Report ID: 35-244-648

Channel 46.1 (FOX/WJZY). Menu shows Charge TV.

Time Stamp: 2022-06-19T21:36:07Z

Report ID: 35-244-656

Sincerely, Chris C.

[CHRISJCOOK]

Hello Kariza D.

My TV info is as follows:

Model : NS-39DR510NA17

Serial Number: 2N008D419635

Software OS: 11.0.0. - Build 4193-12

Channel 3.1 (CBS/local WBTV). Menu showing GRIT TV.

Time Stamp: 2022-06-19T21:18:25Z

Report ID: 35-244-638

Channel 14.1 (Local WHKY). Menu showing THIS TV.

Time Stamp: 2022-06-19T21:20:40Z

Report ID: 35-244-640

Channel 18.1 (CW). Menu showing Start TV.

Time Stamp: 2022-06-19T21:26:07Z

Report ID: 35-244-646

Channel 18.5 (Antenna TV). Menu showing Start TV.

Time Stamp: 2022-06-19T21:27:17Z

Report ID: 35-244-647

Channel 18.6 (Dabl/WCCB). Menu showing Start TV.

Time Stamp: 2022-06-19T21:28:33Z

Report ID: 35-244-648

Channel 46.1 (FOX/WJZY). Menu shows Charge TV.

Time Stamp: 2022-06-19T21:36:07Z

Report ID: 35-244-656

Chris C.

[TaraB1]

I have the same issue starting last week when I did a re-scan for Antenna channels. I hope they fix it its soo annoying. Im in the St. Louis, mo area

[klsedina]

Same here - 3 days ago. I have a TCL Roku Smart TV. Some guide info is correct, a few channels duplicate the info from a near channel but the correct show is viewable. I have changed zip code, did a restart, rescanned channels. Hesitant to do a Factory Reset as Community reviews indicate that isn't necessarily the solution.  My info is as follows: Roku 7104X, Model 495405, SW version 11.0.0, Build 4193-30.

Roku and/or Community - what do you suggest? Thank you.