Hi @Dtwkaf,
Thanks for reaching out to the Roku community!
We'd like to take a closer look to see if there's anything else we can suggest to help. Can you please provide us with more specific information about the issue you are experiencing? Please provide the serial number/device ID on your Roku device. Can you please specify the exact steps you are taking to reproduce this issue?
We recommend taking a look at the troubleshooting steps provided by our Support page here: How to set up your Roku® wireless speakers | Roku
Please keep us posted and we'll continue assisting you from there.
Best regards,
Mary
Mary F.
Roku Community Moderator
