Discussions

[Rocky1031]

Bought a new Roku Select Series tv, and I can't adjust the treble or bass.  The audio is very nasally sounding.  Roku Support suggested a factory reboot.  Any ideas here?

[RokuJechealR]

Hi @Rocky1031

Welcome to the Roku Community!

Thanks for letting us know about the audio behavior with your Roku device. We would be happy to investigate this issue further, but we will need more details.

• When did you notice the issue start?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• Does the issue only occur on a specific channel while streaming, or does it occur on all the channels installed on your Roku device?
• What troubleshooting steps have you taken so far to resolve the issue?

With more detailed information, we will be able to assist you further.

All the best,
Chel