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Ccoulter
Newbie

Can’t Find Any Good Apps after Factory reset

In order to clear cookies and caches we carried out a factory reset on our 3820X Roku device. Upon restarting and setting it up again, only 5 apps were left on the home screen (Netflix, AppleTV, Youtube, AppleMusic and Spotify). We go to add back the other apps we use like Disney, iPlayer, Prime etc and they are NO WHERE to be found in the app store, even all the search functions have disappeared. The only apps displaying are hundreds upon hundreds of the most obscure and trash looking channels? We’ve tried more factory resets, restarting, unplugging, network resets and we are still here. Any help would be appreciated because this is super frustrating. Thanks 

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renojim
Community Streaming Expert

Re: Can’t Find Any Good Apps after Factory reset

Did you create a new Roku account?  Are you located in the US?  It sounds like your Roku account may not be associated with the correct region.

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