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ChippyTech
Streaming Star

Re: Bought a Roku TV BIG MISTAKE??

Call roku here: 816-272-8106

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HobbydogMom
Channel Surfer

Re: Bought a Roku TV BIG MISTAKE??

Second reply. Did factory reset. After that tried to "Activate Device" after entering my email address. After two frames Roku "froze" and would not let me complete setting up the account. RokuTV unit is being returned. However it is obvious at this point it's a Roku software problem not the hardware unit. Most of all, specifically because there is no way to obtain any tech support from Roku, I will not be proceeding in any other fashion with any Roku product. Thanks all for trying to help but I do not need this nonsense in my life.

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ChippyTech
Streaming Star

Re: Bought a Roku TV BIG MISTAKE??

There is a way. Call the phone number listed above.

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OwnerofDevices
Roku Guru

Re: Bought a Roku TV BIG MISTAKE??

You need to call onn tv at 1-844-334-2355.

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ChippyTech
Streaming Star

Re: Bought a Roku TV BIG MISTAKE??

Call both Onn and Roku then.

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HobbydogMom
Channel Surfer

Re: Bought a Roku TV BIG MISTAKE??

Onn has so far not responded. The tv unit is on its way to be returned. Done with RokuTV and done with Roku specifically because there's no tech support available.

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HobbydogMom
Channel Surfer

Re: Bought a Roku TV BIG MISTAKE??

Thank you but I am not going to go any further with this.

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