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Nadia1702
Newbie

Black screen but audio continue i can see if i am down the tv

I thought the screen was completely black but when I go near the tv, on the right angle, I can see the menu.

but why is the screen black? Is the screen broke?

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renojim
Community Streaming Expert

Re: Black screen but audio continue i can see if i am down the tv

@Nadia1702, most likely something has failed in the TV's backlight.  Try unplugging it for 15 minutes (or overnight) to see if it comes back.  If that doesn't work, there's no easy fix.  There's many, many reports of the same thing here.  If it's still under warranty, contact the manufacturer.

Where to get support for your Roku TV™ | Official Roku Support

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