I see there are others with the similiar issue that Britbox is kicking out on Roku tv; however, I do not see a posting of the explanation I received from Britbox. The two Support Rep's I chatted with stated Britbox has a fix for this issue. The fix must be approved by Roku before it is loaded. For me, this issue has been ongoing for 2 months. I do not care where the fault lies, I just want it resolved. I am tired of paying for a service I can't stream. I am ready to chunk my Sharp Roku TV and devices and try another brand.