Discussions

[kjs]

You said it accurately. They are the masters of avoidance. Ridiculous. 

[Ipso_No_Facto]

Thank you@BipBop13 At first I was reluctant to do this as it's all cheap plastic, but it's the only way to get it to work. When doing it, be very careful not to strip the philips head. But if u can do it w/out stripping or breaking said cheap plastic, putting it in as far as it feels you can, pulling it out once or twice and then trying again seemed to fix this issue.

NO THANKS TO ROKU.. 

THIS CANNOT BE THE FIRST LOOK ROKU WANTS TO SHOW ITS NEW CUSTOMERS. 

[Sunshine232]

So I’m having same issue , direction say screw the stands into pre drilled holes I have and I had to get my power drill gun out after my screw driver did only so much and my drill gun as well . My 65 inch tilts , I have it leaning back for now as I figure I have to un do everything and screw again .

from what I read in comments but Roku does not say to do this !

Hope it works 

[JMSBarry]

Which universal stand did you purchase?? It is confusing to me!! Was it the stand that looks like an "X" or the stand with the 2 long pieces running vertical 

[bipbop13]

What worked for me was to take just the screws, and screw them in to the base of the TV. When they had fully tightened up, I took them back out, placed the leg in and then put the screws in again. It worked, and the legs are nice & tight. Sometimes instructions are too vague, and a little Maine ingenuity & imagination helps make it all right.

[Sunni]

I just got a Roku TV for Christmas and a note to everyone here.  I, too, am having the loose stand problem.  Roku doesn't appear to want to acknowledge that it is a problem.  I've gone through all the comments here and their solution is to mount it on the wall or to return it to the store -- in my case, that's Amazon.  Fun.  

I am going to try and use my power drill to drill the holes.  I may have to dig around and see if I have other screws.  

That said, I'm very turned off by Roku customer service's reaction to a problem that so many are reporting here and across the internet.  It's not us.  It's them and they won't admit it.  Bad Roku!!