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[zachjohnsonfilm]

Purchased this 65” TCL RokuTV in December 2022. 

This is the second time this has happened in less than a month. The only solution has been to do a factory reset on the tv.

Tested the HDMI cable with other devices including another AppleTV device as well as inputs and the problems remains. 

I’ve also made sure the tv’s software is updated. It’s clearly an issue with the tv itself.

[RokuNimfa-C]

Hello @zachjohnsonfilm, 

Thanks for posting in the Roku Community!

We apologize for the inconvenience caused by the recurring issues with your TCL RokuTV. We appreciate your efforts in troubleshooting the problem and verifying that it appears to be with the TV itself.

To provide you with a resolution, please let us know the nature of the problem you are experiencing, such as the symptoms or error messages you are encountering, and any other relevant information, including when and how frequently the issue occurs, and does the issue only occur on a specific channel or all channels on your Roku TV?

Keep us posted. 


Regards, 
Nimfa