Hi @PamKirk
Thanks for reaching out here in the Community!
Please be advised that the channel developer themselves maintains channels on Roku. We suggest reaching out to the channel provider's customer support directly to report the issue and get help. Since you're getting a specific error code or message, they will be able to provide you with information to resolve the issue you're experiencing.
We appreciate your understanding.
All the best,
Kariza
Kariza D.
Roku Forum Moderator