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Holly56
Reel Rookie

Local antenna channels have no programing information

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All local antenna channels show no program information on channel guide. This previously worked. Streaming channels show programming info. Also local antenna channels sometimes disappear from guide completely. Please help!

momhubb
Channel Surfer

Re: Local antenna channels have no programing information

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The last update back in December broke the signal meter.  Now this one broke the guide, and didn't fix the signal meter.  Seems like Roku doesn't care about us over-the-air antenna users.  😞

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0BLI0
Reel Rookie

Re: Roku channel guide doesn't load.

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On our Hisense Roku tv, the "live channel" guide has mostly worked since allowing the Roku channels into the OTA guide, what was formerly called the "Antenna" setting. Awhile back, Roku defaulted the Roku live channels to appear alongside the OTA locals in the same guide. I kept this setting on. We got the latest firmware update too that changed the name of the "antenna" to "live"

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OwnerofDevices
Roku Guru

Re: Local antenna channels have no programing information

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bugtussle
Channel Surfer

Re: Roku channel guide doesn't load.

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My 4 series is working fine after the update and never showed any problem with the guide.

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PatEv1
Reel Rookie

Re: Local antenna channels have no programing information

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Same here, lost all channel information.  Had it couple days ago and now nothing. Also lost all favorites listings, why did they get cleared?

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Re: Ota channel guide multiple issues

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I was having the same problem. I went into the settings to rescan for my antenna channels. This fixed the program guide. 

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Jimconnor
Reel Rookie

Re: After Update Antenna (OTA) Channel Guide displays "No information available"

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I have noticed the same. Rescanning for channels used to fix this, but I have had no luck this time.

eightzero
Channel Surfer

Re: Local antenna channels have no programing information

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It was the software update on 5/12/22. It took away this functionality. Build 4193. I don't expect Roku to fix this any time soon. They have a poor track record of fixing things in a timely manner. Pretty poor quality control. 

PatEv1
Reel Rookie

Re: Ota channel guide multiple issues

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Danny,

are you a real Roku employee or just a bot?

I have the same issue as 100's of others based on message boards all around. The Antenna channels are all reset to on, no favorites show, and no Information shown on the channel guide since last weekend.

Roku obviously issued a release that broke all these things.

Rollback  the release and work on a fix.

What is the status of the channel guide fix? 

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