Discussions

[0BLI0]

On our Hisense Roku tv, the "live channel" guide has mostly worked since allowing the Roku channels into the OTA guide, what was formerly called the "Antenna" setting. Awhile back, Roku defaulted the Roku live channels to appear alongside the OTA locals in the same guide. I kept this setting on. We got the latest firmware update too that changed the name of the "antenna" to "live"

[OwnerofDevices]

Simply, not true. Solved: [OS 10.5] Roku TV signal strength on OTA antenna - Roku Community

[bugtussle]

My 4 series is working fine after the update and never showed any problem with the guide.

[PatEv1]

Same here, lost all channel information.  Had it couple days ago and now nothing. Also lost all favorites listings, why did they get cleared?

[Captainkittie]

I was having the same problem. I went into the settings to rescan for my antenna channels. This fixed the program guide. 

[Jimconnor]

I have noticed the same. Rescanning for channels used to fix this, but I have had no luck this time.

[eightzero]

It was the software update on 5/12/22. It took away this functionality. Build 4193. I don't expect Roku to fix this any time soon. They have a poor track record of fixing things in a timely manner. Pretty poor quality control. 

[PatEv1]

Danny,

are you a real Roku employee or just a bot?

I have the same issue as 100's of others based on message boards all around. The Antenna channels are all reset to on, no favorites show, and no Information shown on the channel guide since last weekend.

Roku obviously issued a release that broke all these things.

Rollback  the release and work on a fix.

What is the status of the channel guide fix? 

[OwnerofDevices]

PatEvy1@,

I have an antenna and the channel guide is showing for me. Someone mentioned in this thread that doing a channel rescan fixes the problem of the guide not showing.

[OwnerofDevices]

I have an antenna and the channel guide is showing for me. Someone mentioned in the section for Roku TVs on this website that doing a channel rescan fixes the problem of the guide not showing.