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cigolante
Newbie

Acorn TV won’t recognize sign-in info

Have a Roku tv and account. Also pay for other channels thru Roku (Acorn TV, BritBox, etc). Acorn TV doesn’t recognize my sign-in info. (Had same problem with BritBox, took a month to straighten that one out with BritBox). 

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3 REPLIES 3
Jeremiah-Roku
Retired Moderator

Re: Acorn TV won’t recognize sign-in info

Hey @cigolante,

Let's try and get to the bottom of this. Please be on the lookout for a private message from us!

Happy Streaming!
Jeremiah-Roku
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Re: Acorn TV won’t recognize sign-in info

I have exactly the same problem.  Subscribed to Acorn through Roku.  Now traveling and want to access Acorn but it doesn't recognize my email or other sign on information.

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RokuDanny-R
Retired Moderator

Re: Acorn TV won’t recognize sign-in info

@PlymoutTony

Thanks for the post.

Can you please clarify how you are trying to access Acorn TV? Are you trying to watch the channel through a Roku device?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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