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Stalked
Reel Rookie

Re: How to send a reply or post

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Yes, it does look like there is no reply button on many threads. Some say they are solved, yet there are people asking for solutions still.

I took time to type the steps up to a problem with one clarification that made the fix work, but I cannot post it.

Stalked
Reel Rookie

Re: How to send a reply or post

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If we navigated to an older comment, obviously there is still a problem since we feel a need to reply. Maybe the threads are being closed prematurely.

 

atc98092
Community Streaming Expert

Re: How to send a reply or post

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@Stalked wrote:

If we navigated to an older comment, obviously there is still a problem since we feel a need to reply. Maybe the threads are being closed prematurely.


Once a thread gets over a certain age, even with a similar problem it's best to start a fresh thread. Mostly because there's going to be updates to the Roku OS and/or the app(s) in question so the original issue is likely not the same thing any longer. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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Stalked
Reel Rookie

Re: How to send a reply or post

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I understand what you are saying. Thanks for your response. Since this is an old problem that is still affecting people I predict being met with the old "this is asked and answered already" scolding which derails such attempts, but maybe I'll give it a try anyway. Personally, a little clarification on that two-year-old thread would have saved me about an hour wasted.

 

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Chamoix
Newbie

Did not give free trial Correct or do not add subscription

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 started 7 Free trial Correct or cancel

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