Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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why do i have toactivate each and every channel

each any everytime i chose a station i have to activate it

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phone number to reach help desk

what is phone number to reach customer servce or tech support

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Community Moderator
Community Moderator

Re: why do i have toactivate each and every channel

Hi @robnmidtown,

Thanks for your first post in the Roku Community!

We would be more than happy to look further into this issue but will need more details. You mentioned that in order to access the streaming channel requires you to activate it first, is that correct?

Can you please provide us with the following information:

  1. Which streaming channels are you experiencing this issue on?
  2. Does the issue only occur on a specific channel or all channels on your Roku device?
  3. Are you receiving error messages or codes when accessing the channel?
  4. What are the steps to reproduce the issue you are seeing?

With more detailed information, we will be able to assist you further.

Best regards,

Mary F.
Roku Community Moderator
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Community Streaming Expert

Re: phone number to reach help desk

All support goes through

Maybe if you give more details someone here (mostly other users) can help.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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