Thanks for your first post in the Roku Community!
We would be more than happy to look further into this issue but will need more details. You mentioned that in order to access the streaming channel requires you to activate it first, is that correct?
Can you please provide us with the following information:
- Which streaming channels are you experiencing this issue on?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- Are you receiving error messages or codes when accessing the channel?
- What are the steps to reproduce the issue you are seeing?
With more detailed information, we will be able to assist you further.