Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jb3k9
Newbie

roku not recognizing my location

tv sports app called NESN 360 live streams red sox and bruins games. app works fine on my cell phone and fire tv stick ...but roku says I need to log into an area within new england ( the app only live streams to devices within new england ). the only geographic setting is the zip code...and I set that.

still no work on roku, but again does work on fire tv stick ...all on same wifi network.

...ideas?

 

 

1 REPLY 1
renojim
Community Streaming Expert

Re: roku not recognizing my location

Your location is generally obtained using your IP address which isn't an exact science.  Try using a few of the geolocation websites to see what your IP address is indicating.

https://www.iplocation.net/
https://www.geolocation.com/
https://iplocation.com/
https://dnschecker.org/ip-location.php

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos