Hi @redappleone,
Thanks for posting in the Roku Community!
Would you mind giving us more details about the issue to assist you regarding your concern further? We'd love to take a look and see what's going on. In addition, what troubleshooting steps have you taken so far to resolve the issue?
With more detailed information, we'll be able to assist you further.
All the best,
Chel
Jecheal R.
Roku Community Moderator
