Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
YakkoWakkoDot1
Binge Watcher
‎02-17-2023 05:23 AM

Youtube kicks me off every 4 or so hours at random

Hulu and FuboTV do not do this.  I leave Fubo on during the night, since I have insomnia anyway, and the background noise helps me sleep, so I’m thinking it’s the service itself…YouTube.

Reply
1 REPLY 1
RokuKarla
Retired Moderator
‎02-17-2023 12:27 PM

Re: Youtube kicks me off every 4 or so hours at random

Hello @YakkoWakkoDot1

Thanks for reaching out here in the Community!

Does the issue only occur on a specific channel or across other channels installed on your Roku device?

If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Please keep us posted and we'll continue assisting you from there.

 

Best regards,
Karla

0 Kudos
Reply