Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Xfinity app not playing local channels

My xfinity app is playing all channels except local, error keeps coming up. What do I do?

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Community Streaming Expert

Re: Xfinity app not playing local channels


It's Xfinity's app, written to run on a Roku platform.  Contact Xfinity.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Roku Guru

Re: Xfinity app not playing local channels

When you talk to Xfinity, they'll probably want to know the specific error message and/or code, so it would be a good idea to make note of that before you contact them.

Banned but back. Because why not?
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