Channels & viewing

[Shay40]

I have a Roku hooked up to my Tv. In the past week or so, the wrong local channels started showing up on my Hulu Live. Hulu did all they can do, internet company is no help. However, the right channels show on my Hulu app on my phone, it's just the tv that's an issue. I've reset everything, changed passwords, etc. Is this a Roku issue? 

[RokuJanadeeK · Accepted solution]

Hi @Cosborne_24,

Thank you for reporting this issue to the Roku Community!

We understand that you are having issues with the Hulu channel. We're happy to assist you with this. Kindly try the recommended basic troubleshooting sequence below:

1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

We hope this helps. Let us know if you have further inquiries.

All the best,
Janadee

[djones8081]

When watching Hulu Live on my desktop the local channels are correct.  On my roku I've performed the listed suggestions w/o success.   My local news channels are not local.   

I've removed the Hulu app from the Roku, rebooted the Roku and the wrong local channels are still replacing the local channels. 

This just started this week 6/16/24

[Shay40]

Mine finally returned to normal last week. I did all the reboots and other suggestions with no luck. So I just gave up. Then last week, I turned on TV and they were back to normal. It was so weird. Hopefully the same will happen for you soon.