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Wrong Movie- The Curse of La Llorona

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When you go to watch the move, The Curse of La Llorona the picture and description are right, but the video is wrong. Instead of the movie with Linda Cardellini in it, you are shown some B rated ghost hunter movie. 

1 Solution

Accepted Solutions
RokuDanny-R
Retired Moderator

Re: Wrong Movie- The Curse of La Llorona

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Hi Community users,

Thanks for your patience while we investigated the issue regarding incorrect content being played.

Please be aware that we believe the issue has now been resolved and we invite you to check to see if you are able to view the correct content.

Should you need assistance in the future, please don't hesitate in posting again in the Roku Community.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

6 REPLIES 6
RokuMary-F
Community Moderator
Community Moderator

Re: Wrong Movie- The Curse of La Llorona

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Hi @AuroraIchimaru,

Welcome to the Roku Community!

We'd like to gather more information about the issue you're running into. What channel are you trying to load this content from? What are the steps to reproduce the issue you are seeing?

Once we have this information, we will be able to investigate further.


Best regards,
Mary

0 Kudos
Wndrwmn911
Newbie

Re: Wrong Movie- The Curse of La Llorona

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On the Roku Channel, it lists the 2019 movie of The Curse of La Llorona and has the description and actors listed correctly, but when you play the movie, it is some documentary type ghost hunter film about La Llorona. It is not the movie it should be

RokuDanny-R
Retired Moderator

Re: Wrong Movie- The Curse of La Llorona

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@Wndrwmn911

Thanks for the post.

I have passed along your concerns to the appropriate Roku team to investigate further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos

Re: Wrong Movie- The Curse of La Llorona

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It still is messed up

RokuMary-F
Community Moderator
Community Moderator

Re: Wrong Movie- The Curse of La Llorona

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Hi @Kirstinbrazeal,

Thanks for sharing your observation.

We are currently aware of the issue and our appropriate team is working diligently to resolve the issue. Rest assured once more information is available I'll be sure to update this Community thread.

We appreciate your patience while we investigated this issue.

 

Best regards,
Mary

RokuDanny-R
Retired Moderator

Re: Wrong Movie- The Curse of La Llorona

Jump to solution

Hi Community users,

Thanks for your patience while we investigated the issue regarding incorrect content being played.

Please be aware that we believe the issue has now been resolved and we invite you to check to see if you are able to view the correct content.

Should you need assistance in the future, please don't hesitate in posting again in the Roku Community.


Thanks,
Danny

Danny R.
Roku Community Moderator