Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ginobligus
Newbie

Will my Roku streaming device still operate once Telstra TV shuts down on October 31?

Just a simple question for the Roku moderator: 

Will my Roku streaming device still operate once Telstra TV shuts down on October 31?

0 Kudos
3 REPLIES 3
RokuCarly
Community Moderator
Community Moderator

Re: Will my Roku streaming device still operate once Telstra TV shuts down on October 31?

Welcome to the Roku Community, @Ginobligus!

Thank you for using the Telstra TV platform. We are delighted to hear that you have had a positive experience.
 
We have enjoyed our partnership with Telstra over the years; however, Telstra has decided to close its platform, and unfortunately, there is nothing Roku can do to continue supporting your Telstra TV device.
 
If you have enjoyed your experience, you can still access the Roku platform in Australia through Roku TVs available at local retailers.
 
Thank you once again for your support and loyalty. We truly appreciate it. Happy Streaming! 💜
 
Best regards,
Carly
Carly Y.
Roku Community Moderator
0 Kudos
landgraf
Reel Rookie

Re: Will my Roku streaming device still operate once Telstra TV shuts down on October 31?

is there software available to download to permit my roku 4200tl to act like the ordinary roku 3 4200x. thanks rob landgraf

0 Kudos
renojim
Community Streaming Expert

Re: Will my Roku streaming device still operate once Telstra TV shuts down on October 31?

@landgraf, sorry, no.  Your device only connects to Telstra servers for its updates.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.