Channels & viewing

[Wardp]

Nothing works(apps, live tv). The wifi is fine but nothing is playing.

[Dhuck]

I am having the same issue. I can access Netflix and appletv+ direct from my remote but that is it. 

[RokuJohnB]

Hi @Wardp @Dhuck,

Welcome to the Roku Community!

We understand you're having a problem with the apps and live TV since they are not working. We would be happy to look further into this issue, but we will need more details. Can you please provide us with the following information:

• What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV)
• Are you getting error messages or error codes while playing content?
• Is your Roku TV or device currently connected to your network?
• What are the troubleshooting steps that you have taken so far?
• Do you have cellular data, so we can try connecting your device to your hotspot?

We look forward to hearing back from you soon.

Thanks,

John