Channels & viewing

[jameswb369]

FOX News is not synching properly when I stream it, and the network connectivity is excellent. This has only started to happen recently - any suggestions on what I can do to solve this? 

[RokuJohnB]

Welcome to the Roku Community, @jameswb369!

Thanks for letting us know about your issue with the Fox News channel. We're happy to assist. Please try restarting your Roku device first to see if that makes any difference.

1. Press the Home button on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart.

If the problem still persists, keep us posted.

Best regards,
John

[jameswb369]

That hasn't worked John. 

[RokuTakashi · Accepted solution]

Thanks for keeping us posted, @jameswb369 

We appreciate your efforts in performing the troubleshooting step that was suggested in this thread.

For this issue, we recommend contacting the channel provider directly and letting them know about your concern. They may offer a potential workaround or indicate whether an update to their application on the Roku platform is required. It is important to note that the majority of channels available on Roku are developed and maintained by the respective channel providers

For more information, you can visit Contact Fox News Channel

We hope this will be resolved soon, and feel free to reach out to us anytime if you have further concerns or inquries.

Best wishes,
Kash