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Why am I charged for both Roku Disney and Roku ABC?

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RokuERey
Retired Moderator

Re: Why am I charged for both Roku Disney and Roku ABC?

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Hi @automan8260,

We are grateful that you have joined the Roku Community.

It might be more beneficial for you to get assistance from our billing staff for these problems.
Kindly reach out to them directly via our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter. You can also manage your subscription here at my.roku.com and go to Manage Subscription to see if you're to look into these charges.

Regards,

Rey

ERey.
Roku Community Moderator

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RokuERey
Retired Moderator

Re: Why am I charged for both Roku Disney and Roku ABC?

Jump to solution

Hi @automan8260,

We are grateful that you have joined the Roku Community.

It might be more beneficial for you to get assistance from our billing staff for these problems.
Kindly reach out to them directly via our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter. You can also manage your subscription here at my.roku.com and go to Manage Subscription to see if you're to look into these charges.

Regards,

Rey

ERey.
Roku Community Moderator
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