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eltonh1957
Reel Rookie

While watching tv , my screen went black . I unplugged the tv but still has black screen

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I was watching tv and all of a sudden the screen went black . I unpluged the tv and it still comes on with a black screen 

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eltonh1957
Reel Rookie

Re: While watching tv , my screen went black . I unplugged the tv but still has black screen

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This is a Roku tv and I tried using the reset button but the tv still displays the black screen . The tv is not under warranty because I have had it for three years now . Everything I tried did not work 

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renojim
Community Streaming Expert

Re: While watching tv , my screen went black . I unplugged the tv but still has black screen

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Is it a Roku TV?  Is it still under warranty?  Have you seen all the people with the same problem in the TV section most of whom have not found a solution?

https://community.roku.com/t5/Discussions/bd-p/rokutv-discussions

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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eltonh1957
Reel Rookie

Re: While watching tv , my screen went black . I unplugged the tv but still has black screen

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This is a Roku tv and I tried using the reset button but the tv still displays the black screen . The tv is not under warranty because I have had it for three years now . Everything I tried did not work 

makaiguy
Community Streaming Expert

Re: While watching tv , my screen went black . I unplugged the tv but still has black screen

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@eltonh1957-

One strong possibility is that the screen's backlight has failed.  Look closely to see if there is an unlit image there -- using a flashlight might help.

If the set is out of warranty, it might be possible that it can be repaired.  Whether that would cost more than just replacing the set is another question.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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