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mlgreen
Newbie
‎02-03-2023 08:14 AM

When turning roku streaming on,none of streaming will come on and cable box pulls up but won't open

My Channel won't open up when select it from roku cable box,and none of streaming channels even show up in small box ?

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎02-03-2023 08:30 AM

Re: When turning roku streaming on,none of streaming will come on and cable box pulls up but won'...

Hi @mlgreen,

Welcome to the Roku Community!

We would be more than happy to look further into this issue but will need more details. Can you please provide us with the following information:

  1. What Roku model device are you using?
  2. Are you being prompted with an error message?
  3. Which streaming channels are you experiencing this issue on?
  4. Which streaming channels are not showing on your Roku device?
  5. What troubleshooting steps have you taken so far to try to resolve the issue?

With more detailed information, we will be able to assist you further.
 

 

Best regards,
Mary

Mary F.
Roku Community Moderator
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