Channels & viewing

[Pitbullmama6]

No matter what I try to search for, the Roku acts like it's not available. I've did a system restart on the Roku, made sure to reset my internet and still no luck. For example, I search so I married an axe murderer, no search results available although it's definitely on HBO max right now. I search vanderpump rules and same thing although that is currently on multiple streaming apps that I have. Was working fine last night. Any tips on how I can fix this?

[raredawn1]

I am having the exact same problem.  It just started this morning Wednesday, March 29, 2023.

[Biteme1976]

Who is your internet provider. Same issue here. On starlink and just got upgraded to residential 

[CW3DN]

Same here. No results using the remote or the mobile app for phone. 

[alanratcliff]

Yup me too. Spectrum Internet which I've had for 5 years.

[Biteme1976]

Just started this morning and I sure don’t want to do a factory reset!!! Already did a system restart and checked for updates. No luck 

[Clainin]

Same here! Have never experienced this before in 10 years using Roku. 

[Pitbullmama6]

Same thing! It was fine last night. I was finally able to chat with a rep and they said it's an issue on Roku end and their engineers are on it and would have an update at the end of the day. Would've been nice had they posted this somewhere before I went through the trouble of doing a factory reset. Fingers crossed it's fixed by the end of the day 

[TimBower]

+1 on both Roku Ultra and Roku TV.  No search results with remote or Android app.  Xfinity internet.  Just started this morning

[Pitbullmama6]

Don't do a rest like I did and cause yourself a lot of work. Nothing on our end and it's on Roku end and their engineers are on it